Christmas shopping at nuura.com
Extended return policy
Nuura normally provides 14 days full return according to the EU refund and return policy. During Christmas season, we have extended the period. All orders placed during December 2022 can be returned until January 31st 2023. Please ensure that you have kept the order confirmation sent by mail, as this is your proof of purchase from our webshop. Depending on the type of payment card used when placing the order, it can take 1-14 days for the amount to be returned to your account. For security reasons, the amount can only be returned to the card used when placing the order.
Please read and follow our returns and claims policy before returning the product to us.
Deadline for placing an order
In order to receive your purchase in time for Christmas, please notice that the deadline for webshop orders shipping to Denmark is Tuesday, December 20th at 9 AM. If you are outside of Denmark, please contact our sales support at firstname.lastname@example.org for information on the deadline for online orders shipping to your country.